Andy McClung
AM PerspectivesWebsites & Network Management
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Managed IT

Less IT worry.
More room to work.

Computers, Wi-Fi, backups, and phones. I look after the systems your business depends on, so you know who to call when something needs attention.

See what is coveredTalk about your IT needs

Managed IT without a full time IT department

The right support for what you already use.

AM Perspectives provides managed IT services for small businesses throughout South Central Kentucky. I can monitor and manage the technology your business relies on while also being available when you or your employees need help.

Every business has different technology needs. I can make the pieces work together, recommend only what makes sense, and help find an affordable budget that fits your business.

Built around your business

Support for the technology you already use.

Start with the computers, network, servers, backups, and phones that matter most to your day to day work. I can shape the right combination around your actual needs.

Managed Workstations

Windows PCs and Macs can be managed to help keep them updated, maintained, and ready for your employees to use.

See everything included
  • Operating system update monitoring
  • Routine system updates and maintenance
  • Device health monitoring
  • Storage and disk space monitoring
  • Security and antivirus status monitoring
  • Basic application update monitoring where supported
  • Remote troubleshooting and support
  • Printer and connectivity troubleshooting
  • User account assistance
  • Basic Microsoft 365 support
  • Routine configuration changes
  • Hardware replacement recommendations
  • Documentation of managed computers

Remote support allows many problems to be handled without waiting for an on site visit.

Managed Business Network

Your network connects almost everything your business depends on. I can manage your firewall, switches, wireless access points, and other core network equipment.

See everything included
  • Firewall and router monitoring
  • Managed switch monitoring
  • Wireless access point monitoring
  • Internet and network health monitoring
  • Firmware management
  • Configuration backups where supported
  • Wi-Fi configuration
  • Guest Wi-Fi management
  • VLAN management
  • Basic firewall rule management
  • DHCP and network configuration
  • Connectivity troubleshooting
  • Network performance troubleshooting
  • Coordination with your Internet service provider
  • Network documentation
  • Recommendations for aging or outdated equipment

Whether you have one office or multiple managed network devices, the goal is a reliable network you do not have to think about every day.

Managed Server and Backup Systems

For businesses using a local server, NAS, shared storage, or other centralized systems, I can monitor and manage those systems as part of your managed IT plan.

See everything included
  • Server health monitoring
  • Storage capacity monitoring
  • Routine operating system maintenance
  • Update monitoring
  • File sharing management
  • User and permission management
  • Shared folder administration
  • Backup monitoring
  • Backup failure alerts
  • Routine backup verification
  • Local storage and redundancy monitoring
  • NAS management
  • General server troubleshooting
  • Server documentation
  • Hardware and storage recommendations

I can also help design and manage a backup strategy using local and off site storage. Backup hardware, storage subscriptions, cloud storage, and software licensing remain client expenses.

Managed VoIP Phone Systems

I can also manage your business Voice over Internet Protocol phone system.

See everything included
  • Phone and handset administration
  • Extension management
  • Employee additions and removals
  • Ring groups
  • Call routing
  • Auto attendant changes
  • Voicemail configuration
  • Phone provisioning
  • Firmware management where supported
  • Basic call quality troubleshooting
  • Carrier coordination
  • Phone system documentation

Phone hardware, carrier charges, phone numbers, SIP services, and usage charges are not included in the monthly management fee.

Support when you need it

Managed IT is more than monitoring equipment.

When something is not working, you have someone to contact who already understands your environment. I can help with remote support, routine maintenance, monitoring, and the practical technology work that keeps your business moving.

The right level of support depends on what you use, what needs attention, and what fits comfortably in your budget. I can talk through those details with you before we decide on a plan.

A practical starting point

We can start with the biggest problem.

You do not need to have every answer or buy every service at once. I can focus on what is causing trouble now, then build from there as your business needs change.

Start with what you have

Let’s look at your current technology.

You do not need to know exactly which services you need. We can start with your actual business environment and the problems you want to solve.

  • How many computers your business has
  • Your current firewall and Wi-Fi equipment
  • Any servers or shared storage
  • Your backup system
  • Your phone system
  • Microsoft 365 or other business accounts
  • Current technology problems or concerns

From there, I can recommend a managed IT plan based on your actual business environment. No oversized package. No services you do not need. Just a practical technology plan built around your business and an affordable budget that makes sense for you.

Schedule an IT review

Questions, answered

Managed IT without the fog.

A few common questions about getting the technology behind your business under control.

Do I need every service?

No. Services can be customized around the equipment and systems your business actually uses.

Can you manage equipment we already have?

We can start by reviewing your current computers, network equipment, servers, backups, phone system, and business accounts. From there, I can recommend a practical plan for what you already have.

How do you decide what support I need?

We start with your current technology, the problems you are running into, and what you want to make easier. From there, I can recommend a practical mix of services that fits your business and budget.

Are hardware and software included?

Hardware, software licenses, subscriptions, cloud services, Internet service, and other third party services are separate business expenses unless we agree otherwise. I can help you understand what you need and make sensible choices.

What about larger projects?

Monthly management covers routine monitoring, administration, maintenance, and support of managed systems. Larger projects may require a separate quote, including new computer installations, major hardware replacements, office moves, network cabling, major network redesigns, server migrations, large data migrations, operating system migrations, major Microsoft 365 migrations, disaster recovery projects, data recovery from failed hardware, cybersecurity incident response, penetration testing, and compliance certification.

Can we start with an IT review?

Yes. We can look at your current technology and concerns first, then discuss which managed IT services make sense for your business.