Managed IT

Your business technology, managed.

Your computers, network, Wi-Fi, servers, backups, and phone systems matter. When something stops working, you should already know who to call.

See what is covered Talk about your IT needs

Managed IT without a full time IT department

Technology support built around the equipment you actually use.

AM Perspectives provides managed IT services for small businesses throughout South Central Kentucky. I can monitor and manage the technology your business relies on while also being available when you or your employees need help.

Services can be customized around your environment. You do not have to purchase every service.

Choose the coverage you need

One person always keeping an eye on the systems behind your business.

Start with the computers, network, servers, backups, and phones that matter most to your day to day work.

Managed Workstations

$100 per computer / month

Windows PCs and Macs can be managed to help keep them updated, maintained, and ready for your employees to use.

Operating system update monitoring
Routine system updates and maintenance
Device health monitoring
Storage and disk space monitoring
Security and antivirus status monitoring
Basic application update monitoring where supported
Remote troubleshooting and support
Printer and connectivity troubleshooting
User account assistance
Basic Microsoft 365 support
Routine configuration changes
Hardware replacement recommendations
Documentation of managed computers

Remote support allows many problems to be handled without waiting for an on site visit.

Managed Business Network

$200 per month

Your network connects almost everything your business depends on. I can manage your firewall, switches, wireless access points, and other core network equipment.

Firewall and router monitoring
Managed switch monitoring
Wireless access point monitoring
Internet and network health monitoring
Firmware management
Configuration backups where supported
Wi-Fi configuration
Guest Wi-Fi management
VLAN management
Basic firewall rule management
DHCP and network configuration
Connectivity troubleshooting
Network performance troubleshooting
Coordination with your Internet service provider
Network documentation
Recommendations for aging or outdated equipment

Whether you have one office or multiple managed network devices, the goal is a reliable network you do not have to think about every day.

Managed Server and Backup Systems

$200 per server / month

For businesses using a local server, NAS, shared storage, or other centralized systems, I can monitor and manage those systems as part of your managed IT plan.

Server health monitoring
Storage capacity monitoring
Routine operating system maintenance
Update monitoring
File sharing management
User and permission management
Shared folder administration
Backup monitoring
Backup failure alerts
Routine backup verification
Local storage and redundancy monitoring
NAS management
General server troubleshooting
Server documentation
Hardware and storage recommendations

I can also help design and manage a backup strategy using local and off site storage. Backup hardware, storage subscriptions, cloud storage, and software licensing remain client expenses.

Managed VoIP Phone Systems

$250 per month

I can also manage your business Voice over Internet Protocol phone system.

Phone and handset administration
Extension management
Employee additions and removals
Ring groups
Call routing
Auto attendant changes
Voicemail configuration
Phone provisioning
Firmware management where supported
Basic call quality troubleshooting
Carrier coordination
Phone system documentation

Phone hardware, carrier charges, phone numbers, SIP services, and usage charges are not included in the monthly management fee.

Support when you need it

Managed IT is more than monitoring equipment.

When something is not working, you have someone to contact who already understands your environment. Remote support and routine maintenance labor are included based on the size of your managed IT plan.

Additional support is available at $100 per hour. Unused support hours do not roll over from month to month. Automated monitoring does not count against these hours.

Included monthly support
Monthly managed services	Included support
Under $500 per month	1 hour per month
$500 to $999 per month	2 hours per month
$1,000 to $1,499 per month	4 hours per month
$1,500 or more per month	6 hours per month

One person to call

Less technology to worry about.

AM Perspectives has provided website design and ongoing website management for businesses for years. Managed IT expands that same approach to the rest of your business technology.

Instead of wondering whether to call the website company, Internet provider, phone company, computer shop, or network company, AM Perspectives can become your first call.

Website problems? Call me.Computer problems? Call me.Wi-Fi or network problems? Call me.Server or backup problem? Call me.Business phone problem? Call me.

Start with what you have

Let’s look at your current technology.

You do not need to know exactly which services you need. We can start with your actual business environment and the problems you want to solve.

How many computers your business has
Your current firewall and Wi-Fi equipment
Any servers or shared storage
Your backup system
Your phone system
Microsoft 365 or other business accounts
Current technology problems or concerns

From there, I can recommend a managed IT plan based on your actual business environment. No oversized package. No services you do not need. Just a technology management plan built around your business.

Schedule an IT review

Questions, answered

Managed IT without the fog.

A few common questions about getting the technology behind your business under control.

Do I need every service?

No. Services can be customized around the equipment and systems your business actually uses.

Can you manage equipment we already have?

We can start by reviewing your current computers, network equipment, servers, backups, phone system, and business accounts. From there, I can recommend a practical plan for what you already have.

What counts as included support?

Included hours are intended for hands on support, troubleshooting, routine administration, and maintenance. Automated monitoring does not count against those hours.

Are hardware and software included?

No. Hardware, software licenses, subscriptions, cloud services, Internet service, and other third party services remain client expenses unless otherwise specified.

What about larger projects?

Monthly management covers routine monitoring, administration, maintenance, and support of managed systems. Larger projects may require a separate quote, including new computer installations, major hardware replacements, office moves, network cabling, major network redesigns, server migrations, large data migrations, operating system migrations, major Microsoft 365 migrations, disaster recovery projects, data recovery from failed hardware, cybersecurity incident response, penetration testing, and compliance certification.

Can we start with an IT review?

Yes. We can look at your current technology and concerns first, then discuss which managed IT services make sense for your business.